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Your Tech Support Merchant Account
For any tech support or IT business looking to accept credit cards online, obtaining a PC tech support merchant account is essential. However, due to the heightened risks of fraud and chargebacks associated with this industry, many payment gateway providers and banks are hesitant to service these types of businesses, often placing them on blacklists.
Despite these challenges, there are viable options available through high-risk providers and strategic banking partnerships. Securing a payment gateway for tech support businesses is possible with the right provider, like Mega Payments, which specializes in high-risk accounts and offers robust support and security measures to manage the specific challenges of the tech support sector.
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Read what our satisfied clients have to say about their experiences with us.
My experience with this company was outstanding. They came to install a credit card machine at my store, and everything went very well. Fast and easy service. All the employees are very knowledgeable and know what they are doing. Thank you again. I will most definitely recommend this company to friends and family.
Davina BahriJanuary 15, 2024
This company got me the best rates for my business! AMAZING service, experience and staff! I highly recommend.
Paulina ShammamiJanuary 15, 2024
Midwest has the best customer service and experience. I felt comfortable as a business owner working with them and their amazing team.
Elise ShammamiJanuary 15, 2024
Tech Support Merchant Accounts: Navigating the Challenges
Operating a service in the IT or tech support sector comes with inherent risks that make securing a merchant account particularly challenging. These include:
Fluctuating Ticket Sizes: Tech support and IT businesses often see a broad range of ticket sizes due to the varying complexity of services offered—from minor quick fixes to extensive system overhauls. This variability complicates the process of establishing an average transaction size for banks and business owners.
Prevalence of Fraudulent Practices: The tech support industry is often associated with scams, such as those involving pop-ups, malware, and viruses, which tarnish its reputation. To counteract this, stringent underwriting and robust business practices are crucial prior to securing approval.
Service-Oriented Nature: Unlike businesses dealing with physical goods, tech support services frequently handle intangible solutions, which can lead to higher instances of customer dissatisfaction if the service fails to meet expectations. This aspect, coupled with the necessity for excellent customer service skills, can lead to increased chargebacks.
Due to these complexities, many banks are reluctant to provide payment gateways for online technical support merchants. However, alternative paths exist through high-risk providers who are equipped with the necessary infrastructure, underwriting processes, and risk mitigation strategies to support IT and tech support merchants.
Reliable Tech Support Payment Gateway Provider
Many tech support businesses come to Midwest Merchant Services after being unexpectedly shut down by their previous processors. Our extensive experience and strong banking relationships enable us to secure reliable credit card processing for tech support companies, even those considered high-risk.
We offer:
- Dedicated Account Management: Our team ensures compliance with banking procedures, assists with setting up secure gateways, and provides tools for risk mitigation and chargeback management.
Comprehensive Support for All Circumstances
Regardless of your personal credit history or whether you’re starting a new tech support merchant account from scratch, Midwest Merchant Services has the capability and proven track record to get your operations up and running. Our credit card processing solutions allow you to focus on the core aspects of running your business, ensuring that payment processing is smooth and secure.
